A Message from Dr. Fabens
Since Greenhouse Internists opened its doors in 1989, we have continually worked to adapt to the ever changing healthcare environment and provide excellent patient care. For example, an electronic medical records system replaced a large appointment book at the front desk and paper charts. An email system was made available to improve patient communication; and a nurse triage system for clinical calls has recently been implemented to improve patient access to care.
We want to announce that beginning in December, we will be changing our office hours:
Monday through Thursday, 8:30 AM until 5:00 PM
Friday, 8:30 AM until 4:00 PM
Saturday hours will remain the same, 8:00 AM until 12 PM
On Mondays, Wednesdays, and Fridays, our phones will be turned off from 12:30 -1:30 PM. On Tuesdays and Thursdays, our phones will be turned off and the office will be closed for meetings from 12:30 – 2:00 PM. Patients can still reach a provider for emergencies through the answering service or leave a non-urgent message on our voice mail when the phones are turned off.
Although our business hours will be shortened, we will still have the same number of available appointment hours during our new business day. We believe the new schedule is more realistic about what is required and sustainable for physicians and staff to care for patients, and also meet our various after-hour obligations to the health insurance companies.
Patients will still be able to access our staff and physicians via phone, voice mail, and email. We look forward to continuing to provide you with high quality medical care.
Elizabeth Fabens, MD